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Account Executive/Manager at CovalentCareers

San Diego, California


 

Join one of California’s fastest-growing marketing and media companies in the healthcare space, located right in the heart of Hillcrest!

CovalentCareers is a healthcare-only content and creative agency and is also the leading online platform for new healthcare professionals to enjoy content, take courses, and find jobs.

Our mission is to empower eyecare and allied health professionals to create happy and successful careers and we're achieving this every day through world-class technology, marketing, and hiring solutions.

We value a consistent commitment to excellence, supporting other team members, and crushing goals every day. When everyone is stoked about what they do and where they work, we are able to build a team of A-players who are ready for anything. That's where you come in!


Where are we located? 

Having an office in the heart of Hillcrest has its perks: walk to local coffee shops and breweries, collaborate with teammates over some of the best spring rolls in San Diego, or take a stroll in Balboa Park!

What does it mean to be a successful Account Executive/Manager for CovalentCareers?

CovalentCareers works with many of the most well-known healthcare companies to produce industry leading content and media. Most times we syndicate this content with the audience of readers and users on covalentcareers.com.

Our agency division is growing—fast—and we are looking for an independent, efficient, and highly motivated Account Executive/Manager to help us wow our clients and, ultimately, earn more business.

The Account Executive/Manager will be responsible for working directly with clients to orchestrate and execute content and other campaigns. They will work closely with all members of CovalentCareers’ marketing team to produce and promote these campaigns, and will also report on their success. 

What are the core job duties?

Yes, this is a long list, but don't sweat that. We'd rather give you an accurate idea of what this job is like, rather than a cookie-cutter list of bullet points. We're very clear on the duties for this role and are looking for someone who has significant experience that matches this role.

Client communication and management

  • Regularly interface with clients via phone and email to keep them updated on project statuses and to obtain feedback on deliverables.
  • Track campaign metrics and deliver results to clients.
  • Note: Depending on experience level, may independently manage select client relationships.

Project management

  • Translate client proposals into our internal task management system.
  • Carefully track project statuses and deadlines, and update other team members on what’s needed.
  • Track and resolve client edits to written articles and multimedia pieces.

Content creation

  • Work with client and internal stakeholders to produce engaging and informative articles, ranging from in-depth clinical guides to “day in the life” interviews.
  • Write project briefs for clients and internal stakeholders.
  • Work with our network of KOLs and influencers to find and source the right candidates for certain campaigns.
  • Coordinate and oversee off-site film shoots and work with our film specialist to craft short films.

Campaign promotion

  • Draft marketing emails to promote client content to our database.
  • Work with graphic designer to produce advertising assets and set up digital display, retargeting, YouTube, Facebook/Instagram, and other campaigns.
  • Work with social media specialist to ensure that client brand guidelines/requirements are followed.
 Who will I get to work with? 

We’ve got a team of 15 go-getters here at CovalentCareers. We have a large marketing team and you’ll work closely with all members: our CEO, Associate Director of Client Services, Sr. Marketing Manager, Graphic Designer, Managing Editor, and Content Specialist. You will also get to work closely with tons of industry influencers and your clients: representing some of the nation’s largest healthcare companies.

 To succeed in this position, you must be:

1. An excellent communicator: Being an A+ account executive is all about incredible client communication. If you love clearly conveying information and addressing client needs over phone, email, or text, this position is for you.

2. Highly organized: This is a growing department and you’ll need to track many deliverables across dozens of campaigns. Organization skills are a MUST! You must be the type of person who can maintain an organized task list and coordinate deadlines across a department.

3. Independent: Our small team relies on people who can roll up their sleeves and Google/hack/problem-solve/research their way out of most any problem. We won’t hesitate to pitch in when you need help, but we also expect that you will only ask for help after taking a stab (or six!) at the problem yourself.

4. Extremely adaptable: We are a fast-growing company, and with growth comes change. You will be expected to keep up with a dynamic environment and learn on the go. We are constantly adopting new technologies and processes to help us do our jobs better and you must be willing to dig in and adapt—quickly!

Required qualifications:

  • 3+ years of work experience, including client management (ideally at a marketing agency)

  • Willing to travel to client film shoots from time-to-time

  • Obsessed with achieving goals and developing your skills 
  • Career-oriented with a desire for advancement
  • Strong written and verbal communication skills
  • Detail-oriented and highly organized (Type A!)
  • Experience running ad campaigns: Google Ads (YouTube, SEM, display), AdRoll, Facebook/Instagram
  • Experience drafting and deploying emails
  • Editing and proofreading skills
  • Experience tracking metrics via Google Analytics, Google DataStudio, etc.

Top candidates will also have . . . 

  • A background or experience in eyecare or allied health (physical therapy, occupational therapy, speech-language pathology)
  • Experience creating film projects
  • Writing experience—particularly for online publications
Like what you’ve read so far? 

The greatest benefit we offer is the freedom to define your role, and the ability to make key decisions that have a direct impact on the success of the company.

We expect everyone here to work incredibly hard, and we reward people for results. If you've achieved your goals early, then you can go bigger, or take the time to enjoy some of the sweet perks of working here like:

  • Generous paid time off and flex-days
  • Endless drinks and snacks in the office 
  • Fully-covered annual team trips
  • Team happy hours to celebrate small wins 
  • Company-wide parties to celebrate big wins 
  • Audible.com or Kindle membership 
  • Meetings around Hillcrest and Balboa park

Plus you can expect some pretty great benefits like:

  • Health Insurance
  • 401K
  • PTO
  • VTO days
  • Sick Time
  • Paid Holidays
  • Volunteering Time Off
  • Standing desks (or sitting desks, if you prefer)

Core Skills

  • Client management
  • Written/verbal communication
  • Content creation
  • Writing and editing
  • Project management
  • Email marketing
  • Display, social, and video advertising
  • Experience with film (an added bonus)

Platforms

  • Airtable
  • Google Ads
  • Google Data Studio
  • Google Analytics
  • Hubspot
  • Asana
  • AdRoll
  • Supermetrics
  • Ahrefs
  • Frame.io
  • Facebook/Instagram Ads

Compensation

  • $50 - 70k
  • Full benefits
  • Visa Sponsorship not available